Returns

Ready-to-Ship Items

1. Return Period: You may return ready-to-ship items within 14 days of receipt for a full refund or exchange, provided the items are in their original condition and packaging.

2. Condition: Returned items must be unworn, unaltered, and free of any damage.

Damaged or Defective Items

1. Reporting Issues: If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. Include your order number, a description of the issue, and photos of the damaged or defective item(s).

2. Resolution: We will work with you to resolve the issue promptly. Options may include a replacement, repair, or refund, depending on the nature of the problem.

Return Process

1. Contact Us: Before returning any items, please contact our customer service team at [Customer Service Email] to initiate the return process.

2. Shipping: You are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

3. Refunds: Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items

1. Gift Cards: Gift cards cannot be returned or refunded.

2. Sale Items: Only regular-priced items may be returned. Sale items are final sale and cannot be returned or exchanged.

Contact Information

If you have any questions about our return policy, please contact us at:

• Email: info@brandedthelabel.com

• Address: 7501 E. McDowell Road, Unit 3144, Scottsdale, AZ 85257

We appreciate your understanding and thank you for supporting our small business!